Orders are preferred to be made via email, however, voice calls and text messages are more than welcome. Orders will be confirmed via email to ensure that the order has been received correctly or that the discussions outlined in the conversation are correct. This reduces misunderstanding and confusion.
Every order will require approval by the customer. Although every effort is taken to make sure any work is error free – all work is done by a human, not a machine and errors may occasionally happen. Any errors on my part will be corrected free of charge. Any changes requested by the customer will be charged appropriately.
Photographs of the completed order will be sent via email for approval.
Payment Terms
Payments can be made via Paypal or Bank Transfer. If ordering via the website, payments can be made via credit/debit card. A receipt will be sent confirming the amount paid and the items ordered.
If the original order is changed, any additional payment will be required prior to any changes being made.
Every order will be given an estimated time frame, however sometimes, orders may take more or less time than anticipated. Any change to the estimated time frame will be confirmed with the customer as soon as possible.
If you require an order to be completed within a certain amount of time, please state this before work begins.